Your web site can be your shop window to the world. Many potential customers carry-out research on products and services online so it is a vital tool in marketing today’s businesses, no matter what size of company you are.
There are many web design agencies in Cornwall that can create beautiful web sites, but not all have the commercial experience to understand exactly what a web site is really for – to make sales and gather enquiries. Every web site we create has been designed to create a response or a ‘call to action’. Web sites are useless if they’re just sitting pretty. We can put yours to hard work so you can start seeing an immediate response.
Every premium web site that we create offers you the following features:
Take control of your site with simple web editing
You probably use a word processor, such as Microsoft Word, every day. Our easy-to-use content management system (CMS) allows you to edit the text directly on your site so you have complete editorial freedom.
Quick and easy changes
We’ve made it super-easy to edit your site. You view your web site just like your customer does, then click edit when you want to make changes. You can change images, fonts and even HTML code if you’re brave enough.
Save time with built-in templates
Want to add a new page? No problem. Templates allow you to easily build your web pages, forums, blogs and more. Templates are a great way to centralise common website elements like navigation menus, page headers and footers and so on, saving you time and keeping your site consistent. Adding pages to your site has never been so easy and it’ll all look great.
Sell, sell, sell
Sell Anything
You can sell any product you like, complete with inventory management, product attributes, and size and weight for shipping. You can also upload eProducts and charge for downloads, limit download location and more.
Order Management Integrated with CRM
Every order created is linked to a customer record in your built-in CRM. That allows you to keep a complete history of customer orders, offer customer loyalty bonuses and run email marketing campaigns to your shop’s customers!
Search Engine Friendly eCommerce for SEO
Search Engines will love your online shop. We put special effort into making sure you can get found, so your shop automatically generates a Google Sitemaps XML file (It’s like a map of your site specifically for Google). Also, your online shop URLs will contain the product or catalogue’s name.
Powerful Analytics, Ready to Go
Your online shop is an integral part of your business. So we’ve built in reports on cart abandonment, product popularity, order volume and more, so that you can analyse and understand how your shop is performing.
Better Customer Service with Built-In CRM
Many businesses struggle with cumbersome systems and too many emails. It’s easy to lose track of important customer requests and keep records up to date and in sync. Our simple CRM is built in and integrated with all of our other features, enabling you to provide better service for your customers, without any extra effort.
A Live Feed of Customers’ Actions
Our system gives you a central view of your customer activities. From eCommerce orders to blog comments, forum posts to contact forums, member zone activity to email marketing, it’s all tracked to give you a complete view of customer behaviour.
Build Custom Forms and Capture Leads
You can build your own custom web forms with a few clicks! Every web form you build is integrated into the CRM – when submitted, a Case is created for follow up and your leads are captured safely in a customer database.
Centrally Manage Cases, Orders and More
Once a customer registers their email address anywhere on your site, a customer record is created for them. From there, you can give them access to secure member areas, manage their store orders and modify their email marketing subscriptions.
Impress Customers With Workflows
Automate your processes and get back to your customers fast! You can build multi-step workflows to notify the team of new web form submissions or orders, verify steps as they are completed, and remind and escalate to management if need be.
Drive Repeat Sales With Email Marketing
Email marketing is a powerful tool to reach your customers and bring them back to your website or online store. With our simple CRM automatically building your database in the background, you can create lists and send newsletters with ease.
Send 10,000 Emails a Month
You can create unlimited campaigns and send up to 10,000 email newsletters a month for every plan.
Email Newsletter Templates
Choose from hundreds of professional templates or design your own, and send them in just a few clicks to the people of your choosing. Simply set a date and a time, and click Save and Send – it’s simple!
Build Highly Targeted Lists
Extract targeted lists from your built-in CRM, based on past orders, web form responses, forum membership and more. You can also hand-roll lists by individually adding customers in your database to your lists.
Automate Sales Responses
Have a pre-written series of emails sent to a customer after they subscribe, timed and paced as you like. You can even send customers an email on their birthday or another special day, unique to their personal information.
Round Trip Reporting
You need to know more than open rates and click throughs. Our system tracks the actions your customers take after they click, so you can measure the real effectiveness of your email campaigns.
